Now that is Exceptional Customer Service!!!
I love my Saucony Switchback ISO Trail shoes. My last pair had a issue with the upper. I sent in a couple pics to the Customer Support Team through the Saucony website and, literally within the hour I had a tracking number for a replacement pair! Thank you!
![](https://oparuns.com/wp-content/uploads/2020/06/0409-saucony-switchback-iso-trail-shoes-1.jpg)